Ordering Prescriptions

There are several ways of requesting repeat medications:

  • Tick items you need on your repeat slip and either take to the surgery or fax or post it to us.
  • Request your medications online by logging into Online Services.


Please Note

We no longer accept prescription requests via pharmacists. No telephone requests are accepted. People on long-term medication will be asked to come in for a check-up at regular intervals.

Collecting Prescriptions

We offer a 48 hour service from when you put in your repeat prescription request to the prescription being ready for collection. You can collect your prescription from reception or supply a stamped self-addressed envelope and we can post it to you.  Alternatively we offer an “Electronic Prescription Service” and can send your prescription electronically to the Pharmacy you choose to get your medication from – without the need for paper.


Electronic Prescription Service


The Electronic Prescription Service is reliable, secure and confidential.  One of the main benefits is the ability to use a system called electronic repeat dispensing, for patients who are on regular repeat medicines.  Once approved by the GP, the pharmacist will be able to dispense patient's medication at monthly or two-monthly intervals, without the need for the patient or pharmacy to order prescriptions from the doctor's surgery every month or two months. The pharmacist will know when the last authorised prescription has been issued to the patient, and will inform that patient that a review is due.  


If you would like to use the Electronic Prescription Service

  • You will need to ‘nominate’ a pharmacy to receive your prescriptions electronically. You can ask a member of staff in the pharmacy to arrange this, or a member of staff in the surgery
  • You can then continue to order your prescriptions in the usual way, but instead of a paper prescription being collected by you or your pharmacy, the prescription will be sent to them electronically.
  • Electronic repeat dispensing will not usually be set up straight away. If appropriate, your GP will set this up when your medicines are next reviewed e.g. after your annual check.
  • You should try to ensure that on most occasions you collect your prescriptions from your nominated Pharmacy. However, if you don’t wish to use your nominated Pharmacy for a particular prescription just make sure you let the surgery know when you request the prescription. For example if you wish to collect a prescription from the surgery reception, or a different pharmacy.
  • Nomination is very flexible and can be cancelled at any time by asking a member of staff at the pharmacy or the surgery  


If you would like further information about the service, please ask the staff in a pharmacy offering EPS or contact the surgery and ask to speak to Jo Butler.