Friends & Family

We want to ensure that you have the best possible experience at our surgery. This simple "Friends and Family" question is a quick way for you to share your views, for us to learn how to improve our service and share with staff what we are doing well.  

 

This survey is completely anonymous and no personal details are requested.  

Question 1: How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

 

Question 2: Please can you tell us why you gave that response to Question 1  

 You can fill in your responses to these questions on a card at reception, or you can complete it online at www.iwantgreatcare.org.

 

These are some of the examples of the comments we have had so far:

 

"very happy with the service and people"

 

"good, caring treatment from GP, practice nurses and reception"

 

"have provided me with a good service when I have required it"

 

"always helpful, time to listen and quick to respond - can always get an

appointment when needed"

 

"doctors and nurses are really good and friendly"

 

"everyone at the surgery is so kind and will go out of their way to make sure your needs are met"

 

"always helpful and giving good advice"

 

"I have been well looked after here and they go out of their way to help"

 

"I find doctors and receptionists very helpful and professional when advising you"